Questions
What sizes are there?
Framed, 8 x 10 in (20 x 25 cm, for a shelf or a bedside table), A$89. Framed, 12 x 16 in (30 x 40 cm, big enough for a wall), A$119. Print only, 8 x 10 in (20 x 25 cm, no frame, for a frame you already have), A$59. Every price includes delivery in Australia. The longer recording is A$10 more on any size.
How long will the recording stay online?
We host every recording for 10 years from the day you order, on a domain we own. You can also save a copy of the recording from its page at any time, so you always have it.
Who can hear the recording?
Anyone who scans the QR code on the frame, or has its link. Each code is long and random, so it can't be guessed, and recording pages are kept out of search engines.
Can I have the recording deleted?
Yes. Email us with your order number and we'll delete it. The QR code will then say the recording has been removed.
What can I record?
A voice, up to 60 seconds, or 3 minutes for A$10 more: a message, a laugh, a voicemail you've kept. Please don't use music or anything you don't have the right to share.
Which files can I upload?
MP3, M4A, WAV, WebM, AAC, AMR, OGG and OPUS: voice memos, voicemails and WhatsApp voice notes from iPhone and Android. You choose the part to keep after uploading. Our voice guides show how to save one from each app.
Will the QR code scan?
The code is printed large, and we scan every print file before it's made to check the code opens the right recording. Any phone camera can read it, with no app.
How long does delivery take?
Made to order in Australia, usually dispatched within 3 to 7 business days. You'll get a tracking link by email once it ships.
What if it arrives damaged?
Email us a photo and we'll send a free replacement. Because every print is personalised, we can't offer refunds if you change your mind.
Anything else? Email hello@framedvoice.com.